Synthflow AI

Synthflow AI is a powerful voice-automation platform designed for businesses to deploy human-like AI agents for phone calls without needing engineering resources. Using a no-code flow builder, companies can design conversational logic, define actions, and launch voice agents to handle complex call workflows — like lead qualification, appointment scheduling, customer support, or data collection.

One of the core foundations of Synthflow is its BELL framework — Build, Evaluate, Launch, Learn — which structures the agent lifecycle so teams can reliably design, test, deploy, and optimize voice agents.

The “Build” phase uses a visual flow designer so business users (not just engineers) can configure conversational logic.

On the infrastructure side, Synthflow operates on its own enterprise-grade telephony network, providing low-latency and highly reliable voice calls.

It is built for compliance and security — Synthflow meets standards like SOC 2, HIPAA, GDPR, and supports encrypted call data.

Synthflow integrates with many existing business tools. It supports over 200 integrations, including phone systems (SIP), CRMs (Salesforce, HubSpot), and helpdesk platforms (Zendesk, ServiceNow).

This makes it easy to embed voice AI into current workflows, without rebuilding your tech stack.

On the model side, Synthflow uses a mix of proprietary and third-party AI: according to its transparency documentation, it leverages OpenAI models, ElevenLabs, and in-house logic for speech recognition and synthesis.

This allows it to support multilingual calls (50+ languages) and generate natural, brand-safe speech responses.

Synthflow raised $20M in Series A funding in mid-2025, highlighting strong investor confidence in its vision to scale voice agents in enterprise and BPO settings.

Its customers include companies in healthcare, real estate, financial services, and more — using Synthflow to reduce manual call volume, improve customer experiences, and increase efficiency.

In short, Synthflow AI is a next-generation voice AI operating system: it lets businesses build, deploy, and manage conversational voice agents across scale, combining no-code design, strong AI models, and telephony infrastructure — ideal for automating high-volume phone-based workflows.